PRIVACY POLICY FOR ROCCA AGRI DRONES

Last Updated: 2025/5/30
Effective Date: 2023/5/30

  1. Introduction

Rocca Agri Drones (“we,” “us,” or “our”) operates https://roccadrones.com (the “Site”). This Privacy Policy governs the collection, use, and disclosure of personal information for users (“you”) of our agricultural drone products and services (collectively, “Services”), including e-commerce via Shopify. By accessing the Site or using our Services, you consent to this policy.

 

  1. Information We Collect
  2. Directly Provided Data:
  • Contact Details: Name, business address, email, phone number.
  • Order Information: Billing/shipping addresses, payment confirmations (processed securely via Shopify Payments).
  • Technical Support Requests: Drone serial numbers (e.g., XL20/S460), firmware versions, flight logs.
  • Account Credentials: Usernames/passwords for Rocca Drone Management Portal.
  1. Automatically Collected Data:
  • Device & Usage Data:
    • IP address, browser type, operating system.
    • Flight telemetry: Battery voltage (e.g., 51.8V–70.4V), GPS/RTK coordinates ( 4), payload weight (e.g., 20–70kg), and error codes.
    • Interaction with drone control software (via cookies/pixels).
  1. Third-Party Sources:
  • Shopify: Order processing, fraud analysis.
  • Payment Gateways: Encrypted payment data (credit cards/bank accounts).
  • Supply Chain Partners: Component shipment tracking (e.g., Agri Rocca Drone frame/power systems).

Explicit Exclusions:

  • Biometric data
  • Audio/video recordings
  • Sensitive personal identifiers (SSN, driver’s license)

 

  1. How We Use Your Information

Purpose

Examples

Legal Basis

Service Delivery

Process orders, ship drones/spare parts (e.g., IP67-rated components), provide RTK module support

Contractual necessity

Performance Optimization

Analyze flight logs to improve battery algorithms (e.g., 20,000mAh–30,000mAh batteries) or wind resistance (≤17m/s)

Legitimate interest

Security & Compliance

Detect firmware tampering; comply with aviation regulations (e.g., max altitude 5,000m)

Legal obligation

Marketing

Notify about new products (e.g., 40L spraying drones) via email

Consent (opt-in required)

 

  1. Data Sharing & Disclosure

We disclose information only to:

  • Authorized Vendors:
    • Shopify (e-commerce infrastructure)
    • Payment processors (PCI-DSS compliant)
    • Logistics partners (e.g., drone shipments from Vietnam/Thailand factories)
  • Technical Partners:
    • RoccaDrones(for component warranties, per  3 supply chain)
    • Flight control software developers
  • Legal/Regulatory Bodies:
    • When required by aviation authorities (e.g., FAA/ICAO-compliant flight data)

No Sale of Data: We never sell personal information.

 

  1. Data Security Measures
  • Encryption: AES-256 for data transmission/storage.
  • Hardware Security: IP67-rated drone electronics ( 7) extended to servers.
  • Access Controls: Role-based permissions; 2FA for admin accounts.
  • Audits: Biannual penetration testing + ISO 27001 compliance.

 

  1. User Rights

You may:

  • Access/delete personal data (submit requests to INFO@roccadrones.com).
  • Opt out of marketing communications.
  • Port flight logs in CSV format.
  • Withdraw consent (e.g., for telemetry collection).
    Response Time: 72 hours (GDPR/CCPA compliant).

 

  1. Data Retention

Data Type

Retention Period

Order records

7 years (tax compliance)

Flight logs

3 years (warranty support)

Inactive accounts

2 years

 

  1. International Transfers

Data may be transferred to:

  • Other countries’ factories for component support
  • Shopify’s global servers (US/Canada)
    All transfers comply with EU SCCs

 

  1. Contact

Data Protection Officer (DPO):
Email: info@roccadrones.com
Postal: No.302, Unit 2, Building 2, No.188.Xinchuan South 5th Road, High-tech Zone, Chengdu, Sichuan, PR China

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